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PRIVACY POLICY

INTRODUCTION | LAST UPDATE 05/01/2025

At INPAL® we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, share and protect your information when you visit our website: www.inpal.com.mx and use our services related to air conditioning products and services.

Our goal is to provide you with transparency and trust by ensuring that you understand how we handle your information and what your rights are in relation to your personal data. We encourage you to read this policy carefully to be informed about our practices and how they may affect you. If you have any questions or concerns, please do not hesitate to contact us through the means provided at the end of this document.

Thank you for trusting INPAL® for your air conditioning needs. Your privacy is a priority for us.

INFORMATION WE COLLECT

We may collect and process the following information about you:

 

  • Personal information: name, email address, phone number, mailing address and other information you provide to us when you register on our Site, request a quote, make a purchase or contact us.

  • Payment Information: Credit or debit card details, billing information and other details necessary to process transactions.

  • Technical Information: IP address, browser type, operating system version, pages visited, time and date of access, and other usage data when you interact with our Site.

  • Location information: Geolocation data if you grant us permission to access it.

USE OF INFORMATION

We use the information collected for the following purposes:

 

  • To provide, operate and maintain our products and services.

  • Process transactions and send confirmations.

  • Improve, customize and expand our Site and services.

  • Communicate with you, including sending updates, promotional offers and responding to inquiries.

  • To comply with legal obligations and resolve disputes.

SHARE INFORMATION

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

 

  • Service Providers: We share information with third parties who assist us in operating our Site, processing payments, sending emails, or performing data analysis. These third parties are prohibited from using your information for other purposes.

  • Legal Compliance: We may disclose information if required to do so by law or to protect our rights, property or safety, or those of other users.

  • Business Transfers: In the event of a merger, acquisition or asset sale, your information may be transferred to the new owner.

INFORMATION SECURITY

We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

YOUR LEGAL RIGHTS

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

 

  • Access: Request a copy of the information we hold about you.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request the deletion of your personal data.

  • Opposition: Oppose the processing of your data for specific purposes.

  • Portability: Receive your data in a structured format and transfer it to another data controller.

 

To exercise these rights, please contact us at info@inpal.com.mx

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to enhance your experience on our Site, analyze traffic and personalize content. You can manage your cookie preferences through your browser settings.

LINKS TO THIRD PARTIES

Our Site may contain links to third party web sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing them with personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

CONTACT

INPAL S.A de C.V.

Av. Guillermo Massieu Helguera 38, San José Ticoman, Gustavo A. Madero, C.P. 07340 Ciudad de México, CDMX.

info@inpal.com.mx

T. +52 55 1114 8980

Whats App. +52 55 8255 8084

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